FAQ's

Welcome to the DEFLO® FAQ's page! Here, we’ve gathered some of the most commonly asked questions about our products, including our Wireless Smoke Purifier. If you can’t find the answer you’re looking for, feel free to contact us!

1. What is the Wireless Smoke Purifier?

The DEFLO® Wireless Smoke Purifier is a portable air purifier designed to effectively remove smoke, odors, and other airborne pollutants. It utilizes advanced filtration technology to ensure clean, fresh air wherever you need it.

2. How does the Wireless Smoke Purifier work?

The purifier uses a multi-stage filtration process, including a HEPA filter and activated carbon filter, to trap and remove smoke, dust, allergens, and odors from the air. Its wireless, compact design allows you to use it anywhere you need cleaner air.

3. Is the Wireless Smoke Purifier easy to use?

Yes, absolutely! The device is user-friendly and simple to operate. Just turn it on, and it will start cleaning the air around you. It’s designed to be intuitive, so no complicated setup is needed.

4. How long does the purifier run on a full charge?

The DEFLO® Wireless Smoke Purifier can run for up to 72 on a full charge, depending on the settings and air quality. The device is built to be energy-efficient, providing long-lasting performance.

5. Can I use the Wireless Smoke Purifier in my car?

Yes! The compact and portable design makes it perfect for use in cars, offices, bedrooms, or any small to medium-sized space. Just place it in your car, and it will help eliminate smoke and odors for a fresh driving experience.

6. How do I clean and maintain the purifier?

To keep your purifier running smoothly, regularly check and clean the filters. Depending on use, the filters should be replaced every 10 months. For cleaning the device itself, simply wipe it down with a damp cloth. Refer to the user manual for detailed instructions.

7. Where can I buy the Wireless Smoke Purifier?

You can purchase the DEFLO® Wireless Smoke Purifier directly from our website or contact us for more information on authorized sellers.

8. Do you offer a warranty for the Wireless Smoke Purifier?

Yes, DEFLO® offers a 1-year warranty on the Wireless Smoke Purifier, covering any manufacturing defects. For more details, please refer to our warranty policy on the website.

9. What do I do if my purifier isn’t working?

If your purifier isn’t working properly, please check the following:

  • Ensure it’s fully charged.
  • Check if the filters need cleaning or replacing.
  • Restart the device by turning it off and on again.

If these steps don’t resolve the issue, please reach out to our customer service team for assistance.

10. How can I contact customer support?

For any questions or support, feel free to email us at deflobrand@outlook.com. Our team is ready to assist you!